Terms of Service
ALIVECOR, INC. TERMS OF SERVICE
THE AliveECG MOBILE APPLICATION AND WEB SERVICE (hereafter, the “Application”) IS AVAILABLE TO USERS IN THE UNITED STATES OF AMERICA (USA), AUSTRALIA, ARUBA, HONG KONG, IRELAND, INDIA, JAMAICA, TRINIDAD AND TOBAGO AND UK. THE APPLICATION IS INTENDED TO ONLY RECORD, DISPLAY, STORE AND TRANSMIT ELECTROCARDIOGRAMS (ECG Data). THE USER OF THE APPLICATION IS RESPONSIBLE FOR THE ECG DATA RECORDED AND STORED BY THE APPLICATION. THE APPLICATION IS NOT INTENDED TO DIAGNOSE ANY HEART CONDITION OR AUTOMATICALLY ALERT HEALTHCARE PROFESSIONALS OR PATIENTS TO POTENTIALLY SERIOUS HEART CONDITIONS OR ABNORMAL ARRHYTHMIAS. ALIVECOR, INC. (AliveCor) DOES NOT AUTOMATICALLY REVIEW, MONITOR, EVALUATE OR ANALYZE ANY INFORMATION GENERATED FROM THE APPLICATION. ALIVECOR ENABLES YOU TO USE AN OPTIONAL ECG INTERPRETATION SERVICE. IT IS YOUR RESPONSIBILITY TO PRESENT YOUR MEDICAL DATA TO YOUR PHYSICIAN FOR PROPER ANALYSIS AND DIAGNOSIS. Upon confirmation of acceptance of these Terms and Conditions or by otherwise accessing or using the Application, you (“You”) understand and agree to the above description of the Application and agree as follows:
1.REGISTRATION; TERM OF REGISTRATION
1.1. Registration through the Application
You must be a registered user with AliveCor, Inc. (“AliveCor”) in order to use the Application. You may register through the Application or through the AliveCor website located at http://www.alivecor.com (“Website”). By submitting the information requested in the Application’s online registration form, You may access and use the Application and Website to upload, view, share with your healthcare professional and use, certain data pertaining to You as made available by AliveCor. You may not access or use the Application or Website for any other purpose.
1.2. Term of Your Registration
The term of Your registration will commence as of the date You complete Your online registration form (“Registration Date”) and, unless earlier terminated in accordance with these Terms and Conditions, will continue in accordance with these Terms and Conditions (“Term”). Notwithstanding the foregoing, Your registration may automatically expire following any period of inactivity associated with Your account in excess of twelve (12) consecutive months.
All notices from AliveCor intended for receipt by You shall be deemed delivered and effective when sent to the email address provided by You during the registration process or when posted to and made available to You on Application or Website (in either case, “Notice”). If You change the email address provided in connection with Your registration to access and use the Application, You must update Your address in accordance with the procedures set forth on the Website.
2. MODIFICATIONS TO THE APPLICATION / TERMS AND CONDITIONS
2.1. Modifications to the Application / Terms and Conditions
You acknowledge and agree that AliveCor may, in its sole discretion, modify the Application and these Terms and Conditions (including any instructions, policies or guidelines referenced herein) at any time and in any manner. Upon modification of these Terms and Conditions, AliveCor will give You Notice as provided in paragraph 1.3 above, and Your continued use of the Service after such modification will be deemed acceptance of the modification. All such modifications shall be binding upon You when made. Your sole and exclusive remedy if You do not agree with any modification to the Application or to these Terms and Conditions is to cancel Your registration as provided in Section 8.2 below. You may not amend or modify the Application, Website or these Terms and Conditions under any circumstances.
3. REPRESENTATIONS, COVENANTS AND WARRANTIES
3.1. Representations, Covenants and Warranties of Registrant
You represent, covenant and warrant to AliveCor that (1) You are a resident of the USA, Australia, Aruba, Hong Kong, Ireland, India, Jamaica, Trinidad and Tobago and the UK (2) will use the Application as intended; (3) these Terms and Conditions have been executed and delivered by You and constitute a valid and binding agreement with You, enforceable against You in accordance with their terms; (4) if you are using the Application or Website on behalf of another entity, you are an authorized representative of the entity and have the authority and agree to bind the entity to these Terms and Conditions; (5) You will not access or use the Application or Website except as expressly permitted by these Terms and Conditions and any additional instructions, guidelines or policies issued by AliveCor, including those posted in the Application or on the Website; (6) You will access and use the Application and Website in full compliance with applicable Law (as defined in Section 4.1); and (7) all of the information, data and other materials provided by You in support of Your online registration are accurate and truthful in all respects.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE WEBSITE AND APPLICATION IS AT YOUR SOLE RISK, AND THE WEBSITE AND APPLICATION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS AND CONDITIONS, ALIVECOR MAKES NO REPRESENTATIONS, COVENANTS OR WARRANTIES AND OFFERS NO OTHER CONDITIONS, EXPRESS OR IMPLIED, REGARDING ANY MATTER, INCLUDING (1) THE MERCHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NON-INFRINGEMENT OR RESULTS TO BE DERIVED FROM THE USE OF THE APPLICATION, WEBSITE OR ANY DATA SERVICE, SOFTWARE, HARDWARE, DELIVERABLE, WORK PRODUCT OR OTHER MATERIALS RELATED TO THE APPLICATION OR WEBSITE, OR THE AVAILABILITY OF ANY OF THE FOREGOING; OR (2) WHETHER THE INFORMATION AVAILABLE ON OR TRANSMITTED BY THE APPLICATION OR WEBSITE IS TRUE, COMPLETE OR ACCURATE. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT ALIVECOR IS NOT RESPONSIBLE FOR ANY HEALTHCARE OR RELATED DECISIONS MADE BY YOU OR YOUR HEALTHCARE PROFESSIONAL BASED UPON DATA COLLECTED, TRANSMITTED OR DISPLAYED BY OR ON THE APPLICATION OR WEBSITE, WHETHER SUCH DATA IS ACCURATE OR INACCURATE. FURTHER, ALIVECOR DOES NOT REPRESENT, COVENANT OR WARRANT THAT ACCESS TO OR SERVICES PROVIDED BY THE APPLICATION OR WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ACKNOWLEDGE AND AGREE THAT THERE ARE RISKS INHERENT TO TRANSMITTING INFORMATION OVER AND STORING INFORMATION ON THE INTERNET AND THAT ALIVECOR IS NOT RESPONSIBLE FOR ANY LOSSES OF YOUR DATA, CONFIDENTIALITY OR PRIVACY IN CONNECTION THEREWITH.
You shall use the Application and Website in strict compliance with (1) these Terms and Conditions; (2) any additional instructions, guidelines or policies issued by AliveCor, including those posted within the Application or on the Website; and (3) all applicable laws, rules and regulations (collectively, “Laws”).
4.2 Use Prohibitions
You agree to use the Website and Application only for their intended purpose. You must use the Website and Application in compliance with all privacy, data protection, intellectual property, and other applicable laws. The following uses of the Website and Application are prohibited. You may not:
5.1. Use of Contractors
AliveCor may engage one or more third parties (including AliveCor’s affiliates) to perform, or support the performance of, all or any portion of the Application or the Website, such as the ECG analysis service. Any engagement with any third party will be conducted in accordance with the AliveCor Privacy Notice described in Section 7.1.
INTELLECTUAL PROPERTY RIGHTS; RESTRICTIONS ON USE
6.1. Ownership of the Application and Related Data
As between AliveCor and You (collectively, “Parties”), AliveCor owns and will retain ownership of all rights, title and interest in and to the Application and the Website, including (1) all content displayed on the Application or the Website, to the extent such content is developed by AliveCor or its third party licensors, including any derivative works of the Application or Website and any such content; and (2) any intellectual property or other proprietary rights comprising any of the foregoing (collectively, “AliveCor IP”). Neither these Terms and Conditions nor any disclosure made hereunder grant any license to You under any AliveCor IP, other than Your limited right to access and use the Application and Website as expressly permitted in these Terms and Conditions.
By creating, posting, or sharing data and images on or through the Website or Application (“Your User Content”), and subject to the Privacy Notice, you grant AliveCor a perpetual, irrevocable, world-wide, non-exclusive, sub-licensable, royalty-free, fully paid up, transferable license to reproduce, distribute, publicly display, publicly perform, create derivative works of, and otherwise use and modify Your User Content for the purposes of providing and enhancing the Website, Application, or other AliveCor products and services. We may also create anonymized data and images from Your User Content, and such data and images will no longer be Your User Content. You irrevocably and forever waive any rights you may have regarding Your User Content being altered or manipulated in any way that may be objectionable to you. AliveCor reserves the right to refuse to accept, post, display, or transmit any of Your User Content in its sole discretion.
You represent and warrant that: (i) you own the content posted by you on or through the Website or Application or otherwise have the right to grant the license set forth in these Terms, (ii) the posting and use of Your User Content on or through the Website or Application does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights, or any other rights of any person, and (iii) the posting of Your User Content on the Website or Application does not result in a breach of contract between you and a third party. You agree to pay for all royalties, fees, and any other monies owing any person by reason of content you post on or through the Website or Application.
AliveCor may (but is not obligated to) review and remove Your User Content at any time for any reason, including for activity which, in its sole judgment: violates these Terms and Conditions; violates applicable laws, rules, or regulations; is abusive, disruptive, offensive or illegal; or violates the rights of, or harms or threatens the safety of, users of the Website or Application.
6.2. Use of the Application
You may use the Application and the Website, including any data presented on or by the Application or Website for You, or otherwise hosted or stored by AliveCor for You, only on Your own behalf and for lawful and appropriate purposes. You shall not use the Application, the Website or any of the data presented on or by the Application or Website, or otherwise hosted or stored by AliveCor, for any commercial purpose other than as expressly permitted herein. As provided in Section 8 below, AliveCor may suspend or terminate Your registration if AliveCor becomes aware or suspects that Your use of the Application or Website may be in violation of these Terms and Conditions. You will notify AliveCor immediately upon any suspected unauthorized use of the Application or Website, whether by You or a third party, or any suspected loss of or suspected unauthorized access to passwords or other log-in information used by You to access the Application or Website (“Login Credentials”). You shall be solely responsible for maintaining the confidence and security of any Login Credentials, and AliveCor shall bear no liability or other responsibility associated therewith.
6.3. The AliveCor and Clinical Interpretation Service Findings and Reports
The Clinical Interpretation Service is a third party resource that is partnered with AliveCor to import, view, and interpret Your data. The Clinical Interpretation Service then reports back to AliveCor any findings in Your data. AliveCor then reports those findings back to You within the Application and the Website. To make the Clinical Interpretation Service available to You, upon first use of the Application, You agree to enrollment in the service. You may then use the optional Clinical Interpretation Service at any time. You will only be charged when and if you use one of the Clinical Interpretation Services offered. AliveCor reserves the right to change the service providers or discontinue one or more of the service product offerings.
You may also use the Application to generate reports of findings by AliveCor using Your data.
Any reports provided by AliveCor and any Clinical Interpretation Service You select do not suggest a diagnosis. The interpreted report is intended as information for You and to be used as a tool for Your physician to provide proper diagnosis and treatment taking into account Your complete medical history. Analysis and diagnosis based on Your data can only be accomplished by Your physician. It is Your responsibility to present Your medical data to Your physician for proper analysis and diagnosis.
You have the option to obtain an ECG recording from Your device at any time. Your ECG recordings are subject to multiple factors related to your health and activities. AliveCor and the Clinical Interpretation Service make no guarantees of the accuracy or clinical significance of the interpretation of Your data. Please be aware that Your physician may disagree with the interpretation of Your data. You explicitly consent to sharing data with the third party Clinical Interpretation Service according to terms described in the AliveCor Privacy Notice located at http://alivecor.com/privacy.
Due to telemedicine restrictions, Your location may restrict Your ability to use the Clinical Interpretation Service. Since you are using a mobile device to collect Your data, it is your responsibility to ensure the Clinical Interpretation Service is legal according to Your local telemedicine laws.
6.4. Personalized Surveillance Service
Under some circumstances, AliveCor may present You with notifications or suggested actions based on AliveCor’s analysis of Your historical data and other information You have provided to AliveCor such as ‘medications’, ‘symptoms’ or ‘activities’. For example, AliveCor may suggest that you periodically submit your data to the Clinical Interpretation Service for continued surveillance of your heart health. Those notifications or suggested actions, or lack thereof, are not an indication of your health, nor are those notifications or suggested actions intended to replace the opinion of Your physician. It is Your responsibility to present Your data with Your physician, and to discuss with Your physician what the proper course of action is based on Your medical history.
You may also schedule reminder notices using the Website or Application, such as reminders to take medication. AliveCor makes no representations about accuracy, reliability, completeness, or timeliness of any push notifications, as parts of the process are outside of AliveCor’s control. You accept that any reliance on these reminders will be at Your own risk, and AliveCor disclaims all liability arising from Your use of them.
You agree that AliveCor may send push notifications to Your mobile device. However, if You change the settings of Your mobile device to not accept push notifications from AliveCor, You may not receive these notifications.
7.1. Privacy Notice
You explicitly consent to the collection, hosting, use, disclosure and other processing or handling of information (including sharing data with third party providers) as described in the AliveCor Privacy Notice located at http://alivecor.com/privacy, as such notice may be amended by AliveCor in its sole discretion from time to time. Upon modification of the Privacy Notice, AliveCor will give You Notice (as provided in Section 1.3 above) of such modification. Your continued use of the Application and Website constitutes Your acceptance of any such modification.
SUSPENSION AND TERMINATION
AliveCor may suspend or limit Your access to the Application or the Website if AliveCor, in its sole discretion, becomes aware or suspects that You are in violation of, or reasonably likely to be in violation of, these Terms and Conditions or any additional instructions, guidelines or policies issued by AliveCor, including those posted in the Application or on the Website.
You may cancel Your registration at any time in accordance with the procedures described on the Website.
8.3. Termination by AliveCor
AliveCor may terminate Your registration, including Your right to access and use the Website or the Application, in whole or in part, as follows:
For Cause. Immediately (1) in order to comply with applicable Law or instructions from any governmental agency or authority; (2) if AliveCor, in its sole discretion, suspects that You are using the Application or Website in a manner not permitted by these Terms and Conditions; or (3) upon any breach of these Terms and Conditions by You.
For Convenience. For convenience, upon Notice by AliveCor to You.
8.4. Effect of Termination
Upon the expiration or earlier termination of Your registration or rights to use the Application or Website, for any reason (i) You will no longer be authorized to access or use the Application or Website or otherwise use any of the features or services offered by or through the Application or Website; (ii) AliveCor may delete any data associated with You or Your account; and (iii) all rights and obligations of the Parties under these Terms and Conditions shall terminate, except those rights and obligations under those sections specifically designated in Section 8.5.
8.5. Survival of Selected Provisions
Notwithstanding the expiration or earlier termination of Your registration or rights to use the Application or Website, the following sections of the Terms and Conditions shall survive any such expiration or termination: Sections 3.2, 6.1, 8.4, 8.5, 9, 10, 11 and 12.
9.1. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ALIVECOR GROUP (AS DEFINED IN SECTION 10.1) SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RESULTING FROM YOUR USE OF THE APPLICATION OR WEBSITE, OR BASED UPON ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT (INCLUDING THESE TERMS AND CONDITIONS AND ANY ADDITIONAL INSTRUCTIONS, GUIDELINES OR POLICIES ISSUED BY ALIVECOR, INCLUDING THOSE POSTED IN THE APPLICATION OR ON THE WEBSITE), NEGLIGENCE, TORT OR ANY OTHER LEGAL THEORY (COLLECTIVELY, THE “EXCLUDED DAMAGES”). FOR THE AVOIDANCE OF DOUBT, THE EXCLUDED DAMAGES ALSO INCLUDE WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS OF USE; LOSS OF LIFE OR HEALTH, THE CLAIMS OF THIRD PARTIES; AND ANY COST OF ANY SUBSTITUTE EQUIPMENT OR SERVICES. IF ALIVECOR CANNOT LAWFULLY DISCLAIM LIABILITY FOR ANY OF THE FOREGOING DAMAGES, THEN ALIVECOR GROUP’S MAXIMUM LIABILITY TO YOU IS LIMITED TO THE PURCHASE PRICE PAID BY YOU TO ALIVECOR FOR THE APPLICATION OR $100, whichever is greater. THESE LIMITATIONS APPLY EVEN IF ANY OTHER REMEDIES AVAILABLE TO YOU FAIL OF THEIR ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
The jurisdiction applicable to You may not allow the limitations of liability or damages set forth in these Terms and Conditions, in which case such limitations shall apply to You to the extent permitted in such jurisdiction.
At its option, any member of the AliveCor Group may seek all remedies available to it under law and in equity, including injunctive relief in the form of specific performance to enforce these Terms and Conditions, including any additional instructions, guidelines or policies issued by AliveCor, including those posted in the Application or on the Website, and/or actions for damages.
No action arising out of, in connection with, or relating to these Terms and Conditions or the subject of these Terms and Conditions shall be brought by You more than one (1) year after the accrual of the cause of action. This period shall not be extended for any reason, except by the written consent of both parties. All statutes or provisions of law which would toll or otherwise affect the running of the period of limitation are hereby waived, and no such statute or provision of law shall operate to extend the period limited in this paragraph.
10.1. Indemnity by You
You will indemnify and hold harmless AliveCor, its affiliates and their respective current, future or former officers, directors, partners, equity holders, employees, agents, contractors, and their successor or assigns (collectively, the “AliveCor Group”) on demand, from and against any and all fines, penalties, liabilities, losses and other damages of any kind whatsoever (including attorneys’ and experts’ fees), incurred by any of the members of the AliveCor Group, and, if directed by AliveCor, shall defend the AliveCor Group against (1) all claims that any information, data or other materials provided by You in connection with your use of the Website or the Application (including Your application for registration to access and use the Application or Website) or these Terms and Conditions, or use thereof by any member of the AliveCor Group, infringes, misappropriates or otherwise violates any patent, trademark, copyright, trade secret or other intellectual property or proprietary right of a third party; (2) all claims arising from fraud committed by, or the intentional misconduct, criminal acts or gross negligence of, You; and (3) all claims otherwise arising due to a failure by You to comply with any term or condition of these Terms and Conditions, including any additional instructions, guidelines or policies issued by AliveCor, including those posted in the Application or on the Website.
If a dispute arises under these Terms and Conditions between You and any member of the AliveCor Group, such dispute shall be resolved, at the filing party’s election, in either a small claims court or by final and binding arbitration administered by the National Arbitration Forum or the American Arbitration Association, under their rules for consumer arbitrations. All disputes will be handled solely between the named parties, and not on any representative, private attorney general, or class basis. ACCORDINGLY, YOU ACKNOWLEDGE THAT YOU WAIVE YOUR RIGHT TO ACCESS TO A COURT (OTHER THAN A SMALL CLAIMS COURT) OR JURY, TO THE EXTENT PERMITTED BY LAW. Notwithstanding any other provision of these Terms and Conditions, any member of the AliveCor Group may resort to court action for injunctive relief at any time if, in its good faith belief, the dispute resolution procedures described in this Section 11.1 would permit or cause irreparable injury to such member of the AliveCor Group or any third party claiming against a member of the AliveCor Group, due to delay arising out of such dispute resolution procedures.
11.2. Governing Law
All rights and obligations of You or the AliveCor Group relating to these Terms and Conditions, including any additional instructions, guidelines or policies issued by AliveCor, including those posted in the Application or on the Website, shall be governed by and construed in accordance with the Law of the United States of America, State of New York without giving effect to any choice-of-law provision or rule (whether of the State of New York or any other jurisdiction) that would cause the application of the Laws of any other jurisdiction.
12.1. Entire Agreement, Amendments and Modifications
These Terms and Conditions any additional instructions, guidelines or policies issued by AliveCor, including those posted in the Application or on the Website constitute the entire agreement between You and AliveCor with regard to Your use of the Application and the Website, and all matters addressed herein, and all prior agreements, letters, proposals, discussions and other documents regarding the Application or the Website and the matters herein are superseded and merged into these Terms and Conditions.
12.2. Force Majeure
AliveCor will be excused from performance under these Terms and Conditions for any period that it is prevented from or delayed in performing any obligations pursuant to these Terms and Conditions, in whole or in part, as a result of a Force Majeure Event. For purposes of this Section 12.2, “Force Majeure Event” means an event or series of events caused by or resulting from any of the following: (1) weather conditions or other elements of nature or acts of God; (2) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion; (3) quarantines or embargoes, (4) labor strikes; (4) telecommunications, network, computer, server or Internet downtime; (5) unauthorized access to AliveCor’s information technology systems by third parties; or (6) other causes beyond the reasonable control of AliveCor.
If any provision of these Terms and Conditions shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and such provision shall be deemed to be restated to reflect the Parties’ original intentions as nearly as possible in accordance with applicable Law(s).
You may not assign these Terms and Condition (or any rights, benefits or obligations hereunder) by operation of law or otherwise without the prior written consent of AliveCor, which may be withheld at AliveCor’s sole discretion. Any attempted assignment by You that does not comply with the terms of this Section 12.4 shall be null and void. AliveCor may assign these Terms and Conditions, in whole or in part, to any third party in its sole discretion.
Last Revised: 10/1/2015